![]() LocalMachine\SOFTWARE\Microsoft\MSCRMClientĬrm.0\Outlook\Profiles Running Reg. If it cant troubleshoot for you, it will propose the next steps and help you to contact the support department of Microsoft. Current it can fix the problem Office, Office 365, Outlook and Windows. Open the app and click on the Microsoft products you need to help. The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs.ĬurrentUser\SOFTWARE\Microsoft\MSCRMClient It can help you troubleshoot, install, uninstall, activate and more. The table below provides information such as scenario type, data collection source, data collection path and data collection files. ![]() Please try to Restart your PC and repeat this action again to check any improvement. ![]() According to your description and the screenshot, we have noticed that you want to update your Microsoft Office to the latest version of Office 365 via Microsoft SaRA tool (Support and Recovery Assistant). To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. Thanks for posting on Microsoft Community. Troubleshoots intermittent connection problemsĬreates a detailed report of my Outlook, Office, Windows, and mailbox configurationĬreate detailed Outlook diagnostic reportĬreates a detailed scan of my Outlook Calendar to identify and resolve issues Outlook keeps saying "trying to connect." or "Disconnect" This solution resolves Outlook password authentication issues This solution helps with issues when Outlook is unable to start Setting up Microsoft 365 email in Outlook If it's on, please go to Troubleshooting Outlook issues. Check to see if the new Outlook toggle is turned on or off. Note: The Microsoft Support and Recovery Assistant is not applicable to new Outlook for Windows. ![]()
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